Our Vision

Together our first aim is to establish BASCS Ltd as the premier bathroom retail in Swindon for Trade and Retail customers. We want to become the local shopping destination of choice for anyone buying bathroom related products, and secondly to attract a customer base from further away in the surrounding towns and villages such as Marlborough, Devizes, Chippenham, Cirencester, Farringdon, Lechlade and beyond.

Launch of the showroom

BASCS showroom officially opened with a launch party on Saturday 14th November. Many people came to help us celebrate the opening and enjoyed a glass of wine whilst browsing the showroom. Since opening we have gone from strength to strength, and have recently been named ‘As Bathroom Retailer of the month’ by The major bathroom industry monthly magazine ‘KBB Review’.

Gary Major

gary_m

Gary has over 20 years experience in the bathroom market having held senior positions with some of the market leading manufacturing companies such as, Heritage Bathrooms and Roman Showers Ltd, and in the five years previous to BASCS Ltd, as a Regional Director of a Bathroom Retail Chain.

“I believe that I have a broad overview of the bathroom market and that this has helped in choosing the right products and also forging partnerships with quality suppliers. Previous sales experience in both retail and manufacturing has helped us in driving us to ensure we regard customer satisfaction as our highest priority, this is about more than just competitive prices that is a given, exceptional design on time delivery and a quality shopping experience are what we strive to achieve! This is no less than our customers deserve”.

Ian Agnew

Ian_Agnew

Ian has over 20 years business experience working in senior positions in both Sales and Logistic for manufacturing companies such as Heritage Bathrooms and recently Waterbury Accessories, Ian has an in depth knowledge of the bathroom market and its product offerings which is second to none and comments:

I am looking forward to the retail challenge and dealing directly with the end consumer. It is important that our customers are given a choice of quality product options backed up with excellent product knowledge and the correct advice with regard to installation as well as being given the time to make the right choices for themselves without feeling pressurised into making a purchase”.

BASCS are KKB Review Awards WINNER for Bathroom Customer Service!

Our ‘mystery shopper’ from KBBR praised us for listening to the customer and giving the best advice for that customer’s needs.

It was also commented that we had great product knowledge.

The kbbreview awards is a prestigious annual event, now in its 18th year, which rewards retailers and designers in the kitchen and bathroom industry.

See us listed on the KBB roll of honour 2011 for Customer Service Award for Bathrooms.

 

‘Bathroom Retailer of the month’ – KBB Review

I am very proud to announce that BASCS Ltd will be appearing in KBB Review – The leading Bathroom industry monthly magazine

‘As Bathroom Retailer of the month’.

We had a mystery shopper in store a couple of weeks back, something they allegedly undertake on a daily basis across the UK. This was later followed by a phone call from the magazine asking for an interview after letting us know we were going to be retailer of the month.

The positive feedback was as follows:

A smart business unit with a very high quality showroom with ample parking right outside the front door.

A large showroom with a great feel – open yet inviting with lots of spaces a customer could relate to.

Our style was praised as one of listening to the customer and giving the best advice for that customer’s needs.

It was also commented that we had great product knowledge.

After being awarded retailer of the month we will then be entered into the coveted retailer of the year!! Watch this space at the end of 2010!!!

High praise indeed and something we are very proud of!

Contact us to discuss when we can create your 3d Bathroom Design and help your dream bathroom become a reality.

Elegant Stylish Beautiful
We wanted a large shower that ustilised the awkward shape of our ensuite. My beautiful new bathroom has a stylish square basin, wall hung toilet, underfloor heating, double shower tray, elegant tiles and beautiful glass cut to fit the exact space.
Mrs D, Swindon
Very Impressed
I was very impressed with the expertise and knowledge about different solutions for my new bathroom. BASCS helped me to develop my ideas for a new bathroom and made some great suggestions which I had not considered – such as underfloor heating.
Mr C, Wanborough

Finance Credit Application

Through our finance partners ‘Ideal 4 finance’ we can offer you the help to afford the bathroom of your dreams.

Ideal 4 finance are experts in home improvement loans with a quick online application. Instant response and competitive rates it couldn’t be easier!

You could loan the money for the Bathroom products.. and the installation costs as well! Whatever suits you best!!

Our Showroom in Swindon

Child Friendly Showroom, with a small play area and Play station for the larger child (or Dad!)